Eligibility Worker (Call Center)

Career Fields
Career Locations
Closing Date
Full Time/Part Time
Full Time
Job Url
https://www.cnd.nd.gov/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=11000&FOCUS=Applicant&JobOpeningId=3029780&PostingSeq=1
Career Description
Dakota Central Human Service ZoneThis position will be remote within the State of ND and will be required to have a dedicated office space in their home environment.This Eligibility Worker position functions as part of the Economic Assistance Unit's statewide call center and customer support team representing the first point of contact for citizens providing an immediate response to questions and concerns. This position is employed by Dakota Central Human Service Zone as a remote position within North Dakota only.The Economic Assistance Unit provides for the assessment and eligibility determination of applicants for a variety of programs by interpreting and applying complex state, federal, and county policies. This position requires knowledge of community resources and Economic Assistance programs including Temporary Assistance to Needy Families, Health Care Coverage, Supplemental Nutrition Assistance Program, Low-Income Energy Assistance, Child Care Assistance, Healthy Steps and General Assistance.This position will:Provide exceptional customer service and support as a primary resource for clients and community partners statewide regarding various Economic Assistance programs.Assess client needs; Provide information and referral for agency or community resources to assist clients and other individuals.Interpret state and federal program policies; Maintain working knowledge of laws, rules, policies, procedures, and other regulations.Determine eligibility and authorize various state and federal program benefits; Conduct interviews and analyze verifications and other information received.Review eligibility results to ensure accurate and effective application of policies and procedures.Investigate and establish claims and restoration of benefits as necessary; Perform necessary actions relating to case reviews, fraud, and appeals.Develop and prioritize work practices to meet deadlines for all programs. NOTE: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority and may be subject to change as determined necessary to be in the best interest of the department.Eligibility Worker IRequires the minimum qualifications listed below for the "Eligibility Worker Technician" level, plus one year of work experience involving duties directly related to determining eligibility for human services economic assistance programs (including TANF, SNAP, Foster Care, Medicaid, or Liheap); or completion of the eligibility worker two-year associate degree program.Eligibility Worker TechnicianIf unable to fill as an Eligibility Worker I, we will consider filling as an Eligibility Worker Technician underfill which requires one of the following:Completion of the eligibility worker one-year certificate program.Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program.Graduation from high school or GED, and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, housing assistance, or work experience in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments, financial planning, or computer/data processing fields.Three years of any combination of education and experience listed above.Additional Requirements:Candidates must successfully complete Federal Bureau of Investigation (FBI) criminal history record check and fingerprinting.Computer literacy and regular attendance is required. A high level of verbal and written communication skills is also required.Preference will be given to applicants with experience determining eligibility for human service economic assistance programs.Application Procedures:Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if the Department's Human Resource Division cannot determine that you meet the minimum qualificationsThe Department of Human Services does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.All application material must be received on or before the closing date by 11:59 pm.A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information or if you need an accommodation, Please Contact: Maurice Hardy at mauwhardy@nd.gov Employing Unit: Dakota Central Human Service ZoneTelephone Number: (701) 665-2297TTY Number: ND Relay Service 1-888-323-3661If you are experiencing technical difficulties with the Application Process or uploading attachments , please contact recruiter@nd.gov or (701)328-3290

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
Job Id
3029780

Foster Care In Home Case Manager

Career Fields
Career Locations
Closing Date
Full Time/Part Time
Full Time
Job Url
https://www.cnd.nd.gov/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=11000&FOCUS=Applicant&JobOpeningId=3029580&PostingSeq=1
Career Description
DAKOTA CENTRAL HUMAN SERVICE ZONEDakota Central Human Service Zone serves to ensure the safety, permanency, and well-being of children and families in our community. Dakota Central Human Service Zone is seeking a Foster Care & In Home Case Manager for the Child & Family Services Department. As a Foster Care & In Home Case Manager, you will utilize the Wrap Around Case Management Services and the Safety Framework Practice Model to support children and families when abuse or neglect has occurred in order to prevent future maltreatment or foster care placement. Dakota Central Human Service Zone works to protect children and families by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse and neglect by providing education, resources, and supports to parents, families, and community organizations. Dakota Central Human Service Zone is seeking a committed, passionate Foster Care & In Home Case Manager to serve our Child & Family Services clients. Foster Care & In Home Case Managers are responsible for children ages 0-18 and can also case manage youth 18-21. Case Managers in this role will perform case management activities involving complex problems and cases, assess individual and family needs, develop appropriate services and/or treatment plans to reduce the identified risk of child abuse or neglect, conduct case planning meetings, and provide counseling, referral, and placement services. Case managers will also complete written documentation, affidavits, and testify at court proceedings. This position maintains responsibility of a highly complex and sensitive nature and requires a high degree of knowledge, skills, and passion in child welfare. Work activities involve decision-making within parameters of approved policies and procedures, thorough, accurate and timely responses, as well as accurate written documentation that complies with State and Federal Regulations. This position also requires coordination with local service providers, law enforcement and legal entities, as well as emergency response planning. This position will require some afterhours and non-traditional working hours including on-call scheduling. Frequent travel throughout the McLean, Mercer, Oliver and Sheridan counties is required. To succeed in this position, you should have a passion for serving others and a desire to make a positive impact. You should be highly organized, maintain a strong attention to detail, be able to manage your time and priorities effectively, and have demonstrated ability to communicate with diverse populations. You will need to have a strong understanding of program policies and laws. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs.To be considered for this position, you must have a bachelor's degree in one of the following areas: social work, psychology, sociology, counseling, human development, education, human services, child development and family science, behavioral health, nursing, or criminal justice. Plus, one of the following:Family Service Specialist III (SC7005):Two (2) years of professional work experience as a social worker, child protective services worker, or professional case manager. A master's degree may substitute for one (1) year of the work experience requirement. Family Service Specialist II (SC7004):One (1) year of professional work experience as a social worker, child protective services worker, or professional case manager. A master's degree may substitute for one (1) year of the work experience requirement. Family Service Specialist I (SC7004):No work experience required. At the time of application or interview, applicants must submit three professional reference contacts including at least one current or former supervisory contact. Reference information must include reference name, relation to applicant, and current telephone number. Selected candidate must pass a standard background, motor vehicle, and criminal record check.Selected candidate must have a valid driver's license with clean driving record, a reliable vehicle for transportation, and adequate auto insurance coverage. Working for Dakota Central Human Service Zone:Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean, Mercer, Sheridan and Oliver Counties to deliver state-driven public assistance and program protocols. The Dakota Central Human Service Zone provides employees with excellent benefits and employment packages as offered by McLean County as a McLean County Employee. Dakota Central Human Service Zone team members are offered a full range of benefits including an excellent retirement package (ND PERS), full single/family medical, and life insurance coverage, in addition to various supplemental insurance options including dental, vision, and many more. Team members enjoy 10 paid holidays, as well as earning both annual leave and sick leave days.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

For more information about the position or if you need an accommodation, please contact Maurice Hardy at mauwhardy@nd.gov Your resume must include information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if the Department's Human Resource Division is unable to determine that you meet the minimum qualifications. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.Employing Unit: DAKOTA CENTRAL HUMAN SERVICE ZONEUnit Phone Number: (701) 462-3581TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
Job Id
3029580

Custodian

Career Agencies
Career Fields
Closing Date
Full Time/Part Time
Full Time
Job Url
https://www.cnd.nd.gov/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=11000&FOCUS=Applicant&JobOpeningId=3029257&PostingSeq=1
Career Description


Minimum Qualifications

Experience in general maintenance (janitorial, landscaping, painting, or groundskeeping). Willingness to learn new skills like minor repairs or using tools and equipment. Must be able to lift and move up to 50 pounds. Valid driver's license to get around the park. Must be at least 16 years old.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All applications for open North Dakota Parks & Recreation Department positions must be made online through the state of North Dakota's Job Seekers website. Paper submissions will no longer be accepted. Application information package must be submitted online by 11:59 PM on the closing date listed on the job posting.Applicants must be legally authorized to work in the United States. The Parks & Recreation Department regrets it does not provide Sponsorships.Application materials must clearly explain how experience and education are related to the minimum qualifications.Additional documents to be submitted:Resume;Cover letter which includes a brief description of the applicant's background/qualifications and how work experience directly meets the requirements of the position applying for.Three (3) professional references.Applicants who experience difficulties during the application process should contact recruiter@nd.gov or 701-328-3290.Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation so it is very important to be thorough and detailed on all the application materials.Applicants should contact Lynn Spomer at 701-328-5356 or lspomer@nd.gov in advance of the position closing date if the applicant is requiring accommodations during the application, recruitment, or selection processes.TTY users may use Relay North Dakota at 711 or 1-800-366-6888.Learn more about Parks & Recreation Department at: https://www.parkrec.nd.govLearn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefitsVisit North Dakota State government: https://www.nd.gov

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
Job Id
3029257